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FAQ

FAQ

Here is a compilation of frequently asked questions about visiting the BackDoor Osaka location. Select a category and click on a question to view the answer.

01

For First-Time Visitors / About Our Store

Where are the private rooms located?

The private rooms at our Osaka location are a 4-minute walk from JR Tenma Station, a 3-minute walk from Tenjinbashisuji 6-chome Station, a 5-minute walk from Ogimachi Station, and a 10-minute walk from Nakazakicho Station. We will provide the detailed address once your reservation is confirmed.

Please tell me your business hours and days off.

We are open from 10:00 a.m. to midnight, 365 days a year. Please feel free to inquire about appointments outside of regular business hours, as some therapists may be available.

Can I make a reservation right now?

Since therapists are not always on-site, it may take 30 to 90 minutes from the time your appointment is confirmed until the session begins. If a therapist is nearby, the session may start sooner, but we recommend booking your appointment with plenty of time to spare.

Can non-Japanese people use it too?

This service is available. Since English proficiency varies by therapist, please check the “English Proficiency” section on each therapist’s profile. For more details,English GuidePlease take a look.

02

About Our Courses and Treatments

How many minutes of course do you recommend?

We recommend the 90-minute session for first-time visitors. The 60-minute session is ideal for those looking for a quick treatment, while the 120-minute session is perfect for those who want to relax and enjoy a leisurely treatment. Since we may not be able to extend the session in some cases, if you’re unsure, please consider booking a session of 90 minutes or longer.

What are the paid options?

Services vary by therapist. Please confirm the details during your consultation on the day of your appointment. Payment for paid options must be made in cash.

What are special options?

Like our paid options, these are services that can be added to your regular treatment. The available options vary by therapist, so please confirm them during your consultation on the day of your appointment.

Do the oils and body washes have a scent?

At our Osaka location, we use unscented versions of both the oil and the body wash.

Do you have shampoo, etc.?

We provide shampoo, conditioner, body wash, and a hair dryer. Please let your therapist know if you need any of these items.

Can I stay overnight?

We do not offer overnight stays. Please choose from our 60-minute, 90-minute, or 120-minute packages.

Is an extension possible?

The rate is 2,000 yen per 10 minutes, and you can extend your stay for up to 30 minutes. However, depending on the room availability and the next reservation, extensions may not be possible.

Is insertion possible?

Please note that we do not offer services involving penetration.

03

About Business Trips

Do you offer home or hotel visits?

Outcall availability varies by therapist. Please check the “Hotel Outcalls” section and additional notes on each therapist’s profile. If the information is unclear, please contact us via LINE.

Are you available for business trips to distant locations?

Depending on the therapist, this may be possible. Travel expenses are calculated based on Tenma Station, and a long-distance surcharge may apply depending on the distance. Please inquire in advance.

04

About Reservations and Payments

Can I change therapists?

Once your reservation is confirmed, we generally do not accept requests to change therapists, as we need to adjust our schedule and make preparations. However, we may contact you to discuss a change due to circumstances on our end, such as a therapist being ill.

Can I make reservations outside of business hours?

Appointments before 10:00 a.m. or after 12:00 a.m. may be available depending on the therapist's schedule. Please inquire in advance, as additional fees may apply.

Please tell me about the payment methods.

We accept cash, credit cards, QR code payments, and mobile payments. Since payments other than cash require advance notice, please let us know when you make your reservation. Please pay for paid options in cash.

CONTACT & BOOKING

If the issue persists, please feel free to contact us.

LINE is a convenient way to check details before making a reservation or to ask urgent questions.

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